Terms & Conditions

Last Updated: December 16, 2025

Welcome to Crewtron. These Terms and Conditions ("Terms") govern your access to and use of the Crewtron platform, including our website, mobile applications, and services (collectively, the "Service"). By creating an account or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using Crewtron, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use Crewtron. By using the Service, you represent and warrant that you meet these requirements.

2. Account Registration

Account Creation

To use Crewtron, you must create an account by providing:

• Your name and business name
• A valid email address
• A mobile phone number
• A secure password

Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information is accurate and up-to-date

Account Verification

We may require verification of your identity, business information, or contact details. Failure to provide requested verification may result in account suspension or termination.

3. SMS Services and Consent

SMS Communications

By checking the SMS consent box and creating your account, you expressly consent to receive SMS messages from Augment AI Labs Corporation (operating as Crewtron) including:

• Account security codes (one-time verification codes)
• Password reset links
• Appointment reminders
• Delivery notifications
• Service updates

Message Frequency and Charges

You may receive up to 10 SMS messages per month depending on your account activity. Message and data rates may apply based on your mobile carrier's plan. Crewtron is not responsible for any charges incurred from your mobile carrier.

Opt-Out

You may opt out of SMS messages at any time by:

• Replying STOP to any SMS from Crewtron
• Updating your preferences in account settings
• Contacting support at support@crewtron.ai

Note: Opting out may affect certain security features that require SMS verification.

SMS Support

For help with SMS messages, text HELP or contact support@crewtron.ai. Visit crewtron.ai/contact.html for additional support options.

4. Use of Service

License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use Crewtron for your business operations.

Acceptable Use

You agree to use Crewtron only for lawful purposes and in accordance with these Terms. You will not:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful code or malware
• Attempt to gain unauthorized access to our systems
• Use the Service to harass, abuse, or harm others
• Interfere with or disrupt the Service
• Use automated systems to access the Service without permission
• Resell or redistribute the Service without authorization

5. Subscription and Payment

Free and Paid Plans

Crewtron offers both free and paid subscription plans. Details of available plans, features, and pricing are available at crewtron.ai/pricing.html.

Billing

For paid subscriptions:

• Fees are billed monthly in advance
• Payments are processed through secure third-party payment processors (Stripe)
• You authorize us to charge your payment method for all fees
• All fees are non-refundable except as required by law

Plan Changes and Cancellation

You may upgrade, downgrade, or cancel your subscription at any time through your account settings. Changes take effect at the start of the next billing cycle. Cancellations do not result in refunds for the current billing period.

6. User Content and Data

Your Content

You retain ownership of all data, information, and content you submit to Crewtron ("User Content"). By submitting User Content, you grant us a limited license to use, store, and process it solely to provide and improve our Service.

Data Backup and Loss

While we implement backup procedures, you are responsible for maintaining your own backup copies of your User Content. We are not liable for any loss, corruption, or unauthorized access to your User Content.

Prohibited Content

You may not submit User Content that:

• Is illegal, fraudulent, or violates any laws
• Infringes intellectual property rights
• Contains malware or harmful code
• Is defamatory, obscene, or offensive

7. Intellectual Property

Crewtron and all related trademarks, logos, and service marks are owned by Augment AI Labs or our licensors. All content, features, and functionality of the Service are protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software without our express written permission.

8. Third-Party Services

Crewtron may integrate with third-party services (e.g., payment processors, cloud storage). Your use of third-party services is subject to their respective terms and policies. We are not responsible for third-party services or their content.

9. Disclaimers and Limitations of Liability

Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CREWTRON AND AUGMENT AI LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

10. Indemnification

You agree to indemnify, defend, and hold harmless Crewtron, Augment AI Labs, and our officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your User Content
• Your violation of any rights of another party

11. Termination

Termination by You

You may terminate your account at any time by contacting support or using the account deletion feature in your settings.

Termination by Us

We may suspend or terminate your account immediately, without prior notice, if:

• You breach these Terms
• We suspect fraudulent or illegal activity
• Required by law or government order
• We cease providing the Service

Effect of Termination

Upon termination, your right to use the Service immediately ceases. We may delete your User Content within 90 days. Provisions of these Terms that by their nature should survive termination will remain in effect.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

• Posting updated Terms on our website
• Updating the "Last Updated" date
• Sending notice to your registered email

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

Informal Resolution

Before filing a claim, you agree to contact us at legal@crewtron.ai to attempt to resolve the dispute informally.

Arbitration

Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

14. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Crewtron regarding the Service.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

15. Contact Information

If you have questions about these Terms, please contact us:

• Legal Inquiries: legal@crewtron.ai
• Support: support@crewtron.ai
• Website: crewtron.ai/contact.html